At Baessler Homes, we strive to be the most trusted Homebuilder in our marketplace. The Homeowner Services (HOS) Department is a key component in fulfilling that trust as Homebuyers transition into the warranty program as Homeowners. To that end, the Homeowner Services Department lives out the following Mission Statement:
Homeowner Services exists to continue the building of great relationships by way of offering an outstanding experience through patient service and clear & timely communication. We bring together the bond between quality personalized homes, top-notch Trade Partners, and happy Homeowners by striving for consistently high standards of service and commitment.
As a demonstration of our commitment and transparency, Homeowner Services provides a centralized primary resource document for all our Homebuyers and Homeowners. The Homeowner Services Manual is available for download by logging in to your Homeowner Portal here.
The material in the HOS Manual includes valuable information such as the warranties provided to each Homeowner, the Homeowner Services (Warranty Program) Process, performance expectations, maintenance checklists, Homeowner responsibilities, etc.
Should you have any questions, please contact our Homeowner Services Department at:
or call 970-702-2054 (allow until 4:30pm the following business day to receive a response).
We look forward to serving you!