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(970) 573-7033

Customer Care Page

Your Warranty

At Baessler Homes, we strive to be the most trusted Homebuilder in our marketplace. The Homeowner Services (HOS) Department is a key component in fulfilling that trust as Homebuyers transition into the warranty program as Homeowners. To that end, the Homeowner Services Department lives out the following Mission Statement:

Homeowner Services exists to continue the building of great relationships by way of offering an outstanding experience through patient service and clear & timely communication. We bring together the bond between quality personalized homes, top-notch Trade Partners, and happy Homeowners by striving for consistently high standards of service and commitment.

Warranty Coverage

As a demonstration of our commitment and transparency, Homeowner Services provides a centralized primary resource document for all our Homebuyers and Homeowners. The Homeowner Services Manual is available for download by logging in to your Homeowner Portal here.

The material in the HOS Manual includes valuable information such as the warranties provided to each Homeowner, the Homeowner Services (Warranty Program) Process, performance expectations, maintenance checklists, Homeowner responsibilities, etc.

PDF Downloads & Links

Homeowner Service ManualService Request Form

Direct Contacts

  • Homeowner Services
    970-702-2054

I appreciate the walk through along with the explanation of everything in the house. This included information on how to run appliances, maintenance on the furnace etc... When issued have come up things where taken care of quickly...

The Cantrell Family | Johnstown, CO - Mountain View