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Call or Text Jennifer
(970) 573-7033

Customer Care Page

Your Warranty

At Baessler Homes, we strive to be the most trusted Homebuilder in our marketplace. The Homeowner Services (HOS) Department is a key component in fulfilling that trust as Homebuyers transition into the warranty program as Homeowners. To that end, the Homeowner Services Department lives out the following Mission Statement:

Homeowner Services exists to continue the building of great relationships by way of offering an outstanding experience through patient service and clear & timely communication. We bring together the bond between quality personalized homes, top-notch Trade Partners, and happy Homeowners by striving for consistently high standards of service and commitment.

Warranty Coverage

As a demonstration of our commitment and transparency, Homeowner Services provides a centralized primary resource document for all our Homebuyers and Homeowners. The Homeowner Services Manual is available for download by logging in to your Homeowner Portal here.

The material in the HOS Manual includes valuable information such as the warranties provided to each Homeowner, the Homeowner Services (Warranty Program) Process, performance expectations, maintenance checklists, Homeowner responsibilities, etc.

PDF Downloads & Links

Homeowner Service ManualService Request Form

Direct Contacts

  • Homeowner Services
    970-702-2054

Annie is the best and I could not imagine this process with out her! When I first walked in to Lupton Village office, Annie never looked at me as too young to buy, she always treated me as a potential buyer. She took my dreams of being a homeowner by the age of 21 and made it happen. She always made sure I was in the loop and updated on the progress of the house! My unit was popular amongst other buyers but Annie was honestly the reason I went under contract that day. I will forever be grateful for Annie and the fact that she made sure I got my dream first home by the age of 21!

The Sianis Family | Fort Lupton, CO - Lupton Village Townhomes