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(970) 573-7033

Customer Care Page

Your Warranty

At Baessler Homes, we strive to be the most trusted Homebuilder in our marketplace. The Homeowner Services (HOS) Department is a key component in fulfilling that trust as Homebuyers transition into the warranty program as Homeowners. To that end, the Homeowner Services Department lives out the following Mission Statement:

Homeowner Services exists to continue the building of great relationships by way of offering an outstanding experience through patient service and clear & timely communication. We bring together the bond between quality personalized homes, top-notch Trade Partners, and happy Homeowners by striving for consistently high standards of service and commitment.

Warranty Coverage

As a demonstration of our commitment and transparency, Homeowner Services provides a centralized primary resource document for all our Homebuyers and Homeowners. The Homeowner Services Manual is available for download by logging in to your Homeowner Portal here.

The material in the HOS Manual includes valuable information such as the warranties provided to each Homeowner, the Homeowner Services (Warranty Program) Process, performance expectations, maintenance checklists, Homeowner responsibilities, etc.

PDF Downloads & Links

Homeowner Service ManualService Request Form

Direct Contacts

  • Homeowner Services
    970-702-2054

The entire process was smooth and stress free. Hank is awesome, thorough, and did a fantastic job throughout the building and closing process. Billy was awesome as well and was always there to help us. I would absolutely recommend Bessler, and have already. Appreciate you all, and thank you!

The Bennett Family | Johnstown, CO - Mountain View